I'm a Creative Pro at Apple VillageMall, with a blend of innovation, leadership, and technical expertise. With a decade of experience at Apple, starting as a Specialist and evolving into a Creative Pro, I have consistently exceeded customer expectations by delivering exceptional UX and CX, be it in store or across several other UX projects.

I've been a jack of all trades throughout my journey, so inside each of those jobs, I'll showcase some snippets of the work I've done while there. I'm always looking for some area where I can leverage user-centered design to each and every step of the customer, be it external or internal.

Below, you can learn more about my Experience across all of those areas.